Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use All Star Casino. Please read them carefully before creating an account, depositing funds or participating in any available service. By using the website, you acknowledge that you have read, understood and accepted these terms, together with any additional rules displayed for particular games, offers or services.

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1. General conditions

These Terms & Conditions form an agreement between you and All Star Casino in relation to your use of the website and any related services made available through it. They apply to visitors, registered account holders and anyone who otherwise accesses or uses the website. Additional terms may apply to specific games, promotions, competitions, payment methods or other features. Where additional terms apply, they will be made available before or during the relevant activity and should be read together with these Terms & Conditions.

Table of contents

1. General conditions 2. Accounts, security and verification 3. Games, wagering and payments 4. Responsible use, privacy and legal information

You must use the website only for lawful purposes and in a way that does not interfere with its operation, security or availability. You are responsible for checking whether access to online gambling services is permitted in the place where you live or are located. All Star Casino does not represent that every service is available or lawful in every jurisdiction. If gambling services are restricted or prohibited where you are, you must not use the relevant service.

These terms may be updated from time to time to reflect changes to the website, available services, technology, legal requirements or operational practices. The latest version will be published on the website. Continued use after an update is published may be treated as acceptance of the revised terms. If you do not agree with a change, you should stop using the relevant services and follow the available process for closing your account.

Eligibility and legal compliance

You must meet the minimum legal age and all other eligibility requirements that apply to you before using any gambling service. You may be asked to confirm your age, identity, location or other information at any time. You must provide information that is accurate, current and complete, and you must update it when circumstances change.

You must not use the website on behalf of another person, allow another person to use your account, or create more than one account unless expressly permitted. You must also comply with all applicable laws, regulations and directions that apply to your use of the website. If you are unsure whether you may use a service, you should obtain independent legal guidance before proceeding.

2. Accounts, security and verification

Some services may require you to register an account. When registering, you agree to provide truthful and verifiable information. Account details must not be misleading, impersonate another person or be connected with fraudulent activity. We may request documents or information to verify your identity, age, address, payment method, source of funds or other account details. Access to certain features may be limited until verification has been completed.

You are responsible for keeping your username, password, security codes and other account credentials confidential. You must take reasonable steps to prevent unauthorised access to your device and account. If you suspect that your credentials have been lost, disclosed or misused, you must notify All Star Casino through the contact process published on the website and change your credentials where possible.

You are responsible for activity carried out through your account unless it resulted from a failure by All Star Casino to apply reasonable security measures. We may suspend access while investigating suspected unauthorised use, fraud, collusion, identity concerns or a breach of these terms. You must not use technical tools, software or methods intended to manipulate the website, bypass security, obtain an unfair advantage or disrupt another user's experience.

Account suspension and closure

All Star Casino may restrict, suspend or close an account where it reasonably believes that a user has breached these terms, supplied inaccurate information, used the website unlawfully, attempted to abuse a promotion, interfered with a game or payment process, or created a risk to the website, other users or its legal obligations. An account may also be restricted where checks remain incomplete or information cannot be verified.

You may request account closure at any time through the available account or support channels. Closure does not remove obligations that arose before closure, including obligations relating to transactions, disputes, investigations or unlawful conduct. Any remaining balance will be handled in accordance with applicable law, verification requirements and the relevant payment rules. We may retain information where required for legal, security, fraud prevention or record-keeping purposes.

3. Games, wagering and payments

Games and other services are provided as displayed on the website and may change, be withdrawn or become unavailable without notice. Game rules, qualifying conditions, outcomes and any applicable limits will be shown with the relevant service where appropriate. You are responsible for reviewing those details before participating. A game, wager or transaction may be cancelled or reviewed where there is a technical error, interrupted connection, suspected manipulation, system fault or other circumstance affecting its proper operation.

You must make decisions about gambling based on your own circumstances and accept responsibility for the activity carried out through your account. Placing a wager or taking part in a game may create a financial loss. You should only use funds that you can afford to lose and should never gamble to recover losses, meet financial commitments or solve personal difficulties.

Deposits and withdrawals

Available payment methods, processing requirements and transaction conditions may be displayed on the website and can vary over time. You must use a payment method that belongs to you or that you are authorised to use. We may decline, delay or reverse a transaction where required for verification, security, fraud prevention, legal compliance or technical reasons.

You are responsible for checking the details of each deposit or withdrawal request before confirming it. Payment providers may apply their own terms, fees, processing arrangements or restrictions. All Star Casino is not responsible for a delay or failure caused by a bank, payment provider, telecommunications service, device, network or other third party, except where responsibility cannot lawfully be excluded.

Funds must not be deposited or used for an unlawful purpose. We may conduct transaction monitoring and may request further information about the source or destination of funds. A withdrawal may be subject to completion of identity checks, account checks and any other requirements permitted by law. You must promptly notify us if a transaction appears incorrect, duplicated or unauthorised.

Promotions and offers

Promotions, bonuses, rewards and other offers are subject to their own terms. Those terms may include eligibility requirements, participation instructions, expiry conditions, contribution rules, wagering requirements, game restrictions, maximum values or other limitations. You should read the full offer terms before accepting or using an offer.

An offer may be withdrawn, changed or refused where permitted by its terms or applicable law. We may remove a reward or restrict promotional participation where we reasonably believe that an offer has been misused, duplicated, obtained through inaccurate information or used in breach of these terms. Unless expressly stated otherwise, promotions cannot be transferred, exchanged for cash or combined with another offer.

4. Responsible use, privacy and legal information

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money. All Star Casino supports informed and responsible decisions. You should set personal limits for time and spending, take regular breaks and avoid gambling when affected by alcohol, drugs, stress or other circumstances that may affect your judgement. Do not chase losses, borrow money to gamble or ask someone else to gamble on your behalf.

If gambling is causing concern, you should stop and seek independent support. Account tools or assistance may be available for setting limits, taking a break, restricting access or requesting self-exclusion. These tools may not take effect immediately in every circumstance, so you should also stop using the website and contact the relevant support service where necessary. Information about responsible gambling support is provided on the website where available.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, administer accounts, process payments, verify identity and age, prevent fraud, maintain security, meet legal obligations and improve the website. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.

By creating an account or using the website, you may receive service-related messages, including account notices, security alerts, transaction updates and changes to these terms. Marketing communications will be managed in accordance with applicable requirements and available preferences. You should keep your contact and notification details current so important information can reach you.

Website content and availability

The website and its content are provided for general information and service use. We aim to keep information accurate and available, but we do not guarantee that the website, games, content or features will always be uninterrupted, error-free, secure or current. Access may be affected by maintenance, upgrades, internet services, equipment, events outside reasonable control or other operational requirements.

All intellectual property rights in the website, branding, text, graphics, software and other materials belong to All Star Casino or the relevant rights holder. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, publish, distribute, sell, reverse engineer or commercially exploit website material without appropriate permission.

Liability, complaints and governing law

To the extent permitted by law, All Star Casino is not responsible for loss arising from misuse of an account, inaccurate information supplied by a user, unauthorised access caused by a failure to protect credentials, events outside reasonable control or reliance on information that was not intended as professional advice. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified.

If you have a question or complaint, you should first use the support or contact process published on the website. Please provide enough information for the matter to be identified, including relevant account or transaction details where appropriate, but do not send unnecessary sensitive information. We may review records, request further details and provide an outcome through the available channel.

These Terms & Conditions are intended to operate alongside applicable Australian laws and any other mandatory legal requirements that apply to your use of the website. If a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, while the remaining provisions will continue. A delay or failure to enforce a right does not amount to a waiver of that right.