Responsible Gaming

At All Star Casino, responsible gaming means treating gambling as entertainment and making informed choices. Gambling should remain affordable, enjoyable and within your control. It should not be used as a way to make money, solve financial problems or cope with stress. This page explains practical steps for safer play, warning signs to watch for and ways to seek support if gambling is no longer feeling manageable.

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Gamble for entertainment, not income

Gambling involves risk, and there is no guaranteed outcome. Every game is based on chance or other factors that cannot be controlled by a player. Previous results do not predict future results, and a win is never due simply because a game has not paid out for some time. You should only gamble with money you can afford to lose after your essential living costs and financial commitments have been met.

Table of contents

Gamble for entertainment, not income Tools for safer play Recognising when gambling may be a problem Getting support and protecting your account

Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment expense rather than an investment. Once your limit has been reached, stop playing. Do not increase your budget because you are losing, and do not continue in an attempt to recover money. Chasing losses can make a difficult situation worse and may lead to decisions that you would not normally make.

Set a spending limit before starting a session and keep to it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from money needed for rent, bills, food, transport, education or other essentials.
Do not borrow money, use credit intended for other purposes or sell possessions to fund gambling.
Avoid gambling when you are upset, stressed, tired, intoxicated or trying to escape personal problems.
Remember that gambling outcomes are not a reliable source of income.
Keep track of your deposits, withdrawals, time spent and overall results.
Do not gamble to impress other people or because someone is pressuring you to play.

A clear plan can make it easier to stay in control. Consider writing down your limits and reviewing them regularly. If you find that you are changing those limits, hiding your play or feeling unable to stop, take a break and seek support before gambling again.

Tools for safer play

Depending on your account and the features available on the website, safer-play controls may help you manage your gambling. These can include deposit limits, loss or wagering limits, session reminders, account activity information, time-outs and self-exclusion. Read the terms of each setting carefully so you understand what it controls, when it begins and how long it applies.

Set limits before you play

A limit is most effective when it is set before a session begins and is based on your normal budget. Choose an amount that will not affect your household expenses or financial plans. A lower limit may be appropriate if you are unsure what you can afford. Do not set a limit based on the amount you hope to win. If a limit is reached, treat that as a signal to stop rather than a reason to deposit more.

Take a break when you need one

A time-out can provide space to step away from gambling for a short period. During a break, avoid looking for other gambling services as a substitute. Use the time to review your spending, speak with someone you trust and consider whether gambling is still enjoyable and affordable. If a short break does not feel sufficient, self-exclusion may be a more suitable option.

Consider self-exclusion

Self-exclusion is a voluntary choice to restrict access to gambling for a selected period or until further notice, where that option is available. It is intended for people who want stronger protection from gambling. If you choose self-exclusion, follow the instructions provided and do not attempt to create another account or use another person’s account. You can also ask trusted people to support your decision and help you avoid gambling during the exclusion period.

Safer-play tools are useful safeguards, but they cannot replace personal judgement or professional advice. If you regularly reach your limits, remove controls, reopen accounts or feel distressed when you cannot gamble, seek help promptly.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, background or previous experience. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. The following signs may indicate that gambling is becoming difficult to control:

Spending more time or money gambling than you planned.
Trying to win back losses by continuing to gamble.
Feeling restless, irritable or anxious when attempting to stop.
Thinking about gambling frequently or planning your day around it.
Hiding gambling activity, losses, deposits or account information from others.
Borrowing money or missing payments because of gambling.
Using gambling to manage sadness, stress, loneliness or other difficult feelings.
Neglecting work, study, family, health or other responsibilities.
Arguing with people close to you about gambling.
Selling belongings or using savings to continue playing.
Attempting to stop or cut back without being able to do so.
Feeling shame, hopelessness or severe distress after gambling.

You do not need to wait until a serious problem develops before asking for help. Even one or two warning signs can be a good reason to pause gambling and talk with someone. Be honest with a trusted person about what is happening. A friend, family member, doctor, counsellor or gambling support service can help you review your options without judgement.

If gambling is affecting your finances, consider speaking with a qualified financial counsellor. They may help you understand your commitments, organise a budget and plan practical next steps. If gambling is affecting your mental health or you feel unsafe, seek urgent assistance through appropriate emergency or crisis services in your area.

Getting support and protecting your account

Support is available across Australia through gambling-help services, state and territory resources, community organisations, health professionals and financial counselling services. These services can provide confidential information, counselling, family support, budgeting guidance and help with self-exclusion. Search for a recognised gambling support service in your state or territory, or speak with your doctor about suitable referral options.

Family members and friends can also be affected by another person’s gambling. If someone close to you is gambling heavily, you can seek advice for yourself even if they are not ready to ask for help. Avoid paying gambling debts or providing money that may be used to gamble. Instead, encourage professional support and protect your own finances, safety and wellbeing.

Account and payment precautions

Keep your login details private and do not allow another person to use your account.
Use account and payment methods responsibly and review activity regularly.
Do not open or use an account on behalf of another person.
If you are concerned about unauthorised access, stop using the account and contact support through the available website channels.
If you want to stop gambling, ask about available account closure, time-out or self-exclusion options rather than relying only on willpower.
Keep records of your limits and account activity so you can identify changes in your behaviour.

All Star Casino is intended for adults who are legally permitted to gamble. Do not gamble if you are under the applicable legal age, and never help a minor access gambling services. Adults should also avoid gambling on behalf of another person or allowing another person to use their account.

Responsible gaming is an ongoing choice. Review your habits, use the controls available to you and take action early if gambling stops being affordable or enjoyable. If you are unsure whether your gambling is safe, stopping now and seeking independent support is the safest next step.